Your city never sleeps. Neither does Hasle.

Autonomous support agent that resolves whitelist DMs, RDM reports, and rule questions 24/7. Exclusively grounded in your city's docs and running natively inside Discord.

7-day free trial · card required · cancel anytime

0+FiveM servers
24/7uptime
<0sreply time
0%AI resolved

The Problem Is Real

Your staff is bleeding time answering the same questions, and players are tired of waiting.

FiveM support breaks when the city grows.

Discord tickets pile up, staff members get frustrated repeating the same rules, and inconsistent answers cause RP headaches.

+200
tickets/day
80%
repetitive Qs
0
free time
OVERLOAD+247/day
BACKLOG

Ticket Overload

Support channels fill up fast. Your staff can’t keep up, and players wait hours for simple answers about allowlists or VIP.

Result: player drop-off and staff burnout.

REPETITION80% same Qs
P1
"How do I join the city?"
P2
"How do I join the city?"
P3
"How do I join the city?"
P4
"How do I join the city?"
LOOP

Repetitive Questions

“Where is the discord link?”, “How to apply for EMS?”. Your team answers the exact same questions manually every single day.

Result: wasted time and frustration.

INCONSISTENCYrules broken
M1
"VDM is allowed there"
VS
M2
"No, that's a ban"
CONFLICT

Inconsistent Answers

Different mods give different answers about server rules. Players get confused, and admins have to step in to fix it.

Result: RP disputes and drama.

Built for Roleplay Servers

System-level capabilities that keep your support consistent and your staff free to actually play.

Not just generic features a true autonomous admin.

A reliable system for FiveM support: answers grounded in your city laws, autonomous ticket resolution, and a native experience inside your server.

RAG
doc-grounded
0%
agents needed
<3s
response time
RULE ISOLATION
100%
doc grounded

It doesn't guess. It reads your rules.

Zero generic halucinations

Instead of guessing answers using general knowledge, Hasle actively retrieves data from your Whitelist docs and forum. If it's not written in your city's rules, it refuses to answer.

  • Parses your PDFs, URLs and channels
  • Refuses out-of-scope questions
  • Ends the 'bot said X, admin said Y' drama
OPERATION
Zero
admins needed

End-to-end resolution

Not a dumb auto-responder

Players no longer need to open tickets and wait 3 hours to ask about VIP tiers or application status. Hasle understands context and clears the queue instantly.

  • 24/7 uptime with no shift changes
  • Immediate scale during wipe hype
  • Frees up your staff to actually RP
RUNTIME
< 3s
response latency

Native to where the RP happens

No external links

Hasle runs as an integral part of your Discord. It reads the question in the support channel and replies in a clean thread right there. Zero friction for the players.

  • Thread and mention support
  • Clean formatted embed replies
  • No external dashboards for players
PROOF

Works inside Discord.

Hasle replies in the channel clean, readable, and grounded in your docs. No tickets, no context switching.

24/7
availability
Native
Discord UX
#faq-support
Live
U
Player_12314:45

How long does my whitelist application take?

Hasle
HasleAPP14:45

According to our rules, whitelist applications are reviewed within 24-48 hours. Please be patient, opening a ticket to ask about your application will result in immediate denial.

How Hasle Works

From setup to fully autonomous FiveM support in three steps.

01

ConnectSTEP

Invite Hasle + link your rules

Add Hasle to your Discord and connect your server documentation (Rules, Allowlist guides, FAQs).

02

IndexSTEP

Build the knowledge layer

Hasle ingests your city laws and creates a semantic index. No training loops, no manual setup.

03

AutopilotSTEP

Answers happen automatically

Player questions get resolved inside Discord consistently and instantly, without staff intervention.

PIPELINE

A predictable system built for zero staff involvement.

Hasle turns your server rules into an always-on knowledge layer, then answers player questions inside Discord with consistent behavior.

RAG retrievalConfidence logicDiscord-native repliesStrict rule adherence
CONNECTOK
Hasle
INDEXSYNC
city_rules.md
AUTOLIVE
Q: whitelist?
Q: VDM rule?
CONNECTINDEXAUTOPILOT

Why not just use any common bot?

Because generic assistants don't know your city rules. They guess. Hasle operates with precision.

ACCURACYvs. Conventional chatbots

Hallucinates rules. Answers with generic knowledge, not your city laws.

Only answers from your own docs. If it's not in your rules, Hasle says so.

AUTONOMYvs. Manual support

Staff burns out. Same questions answered 50x a day. No coverage at night.

24/7 coverage, zero staff involvement. Scales with your player count.

SPEEDvs. Ticket systems

Players open a ticket, wait hours, get inconsistent answers from different mods.

Answers in the channel in under 3 seconds. No ticket, no wait, no drama.

ISOLATIONvs. Other AIs

Shared knowledge between servers. Your city's rules bleed into other servers.

Fully isolated per Discord server. Your data never touches another community.

Built from the ground up for FiveM communities.

Not a general-purpose tool retrofitted for RP. Every feature was designed for how Discord-based roleplay servers actually work.

1:1
server isolation
100%
doc-grounded

See Hasle in Action

A quick look at autonomous support inside Discord no agents involved.

Dashboard preview 1
Dashboard preview 2
Dashboard preview 3
Dashboard preview 4
Dashboard preview 5

Autonomous support, end-to-end.

Users ask questions in your server. Hasle answers instantly from your docs no tickets, no handoff.

24/7
coverage
<3s
reply time
0%
agents

Built for every Roleplay Need

Same core system handling everything from allowlists to VIP store questions.

Pick your use case. Hasle runs on autopilot.

Whether you’re managing new players, handling rule disputes, or selling VIP packages Hasle answers repetitive questions using your docs, inside Discord.

0%
agents needed
24/7
coverage
RAG
doc-backed
WHITELIST
24/7
coverage

Whitelist & Onboarding

Guide new players through the allowlist process automatically. Answer questions about requirements, wait times, and rules.

OUTCOMES
  • Faster player onboarding
  • Zero manual basic FAQs
  • Consistent requirement info
ADMIN
<3s
reply

Rule Enforcement Help

Players can ask Hasle about specific city rules (RDM, VDM, Safezones) before opening a ticket to report someone.

OUTCOMES
  • Fewer invalid reports
  • Docs-backed rule quotes
  • Reduces admin disputes
DONATIONS
Global
scale

VIP & Store Questions

Don't lose sales because of slow support. Hasle answers questions about VIP tiers, vehicle packs, and perks instantly.

OUTCOMES
  • Increased store conversion
  • Instant perk explanations
  • No lost sales to wait times

Built to be a guest not a landlord.

Your city's data belongs to your city. These aren't aspirational promises they're how the system is architected.

1:1
server isolation
0
shared model training
100%
owner-controlled deletion
ISOLATED

One server. One sandbox.

Each Discord community runs in a fully isolated tenant environment. No shared memory, no shared context. What happens in your city stays in your city.

Isolation is enforced at the database level not just application logic.
RAG

Answers only from your docs.

Hasle performs retrieval against your uploaded documents before generating any reply. It cannot answer from general knowledge only from what you explicitly connected.

If the answer isn't in your docs. Hasle says so. No guessing.
PRIVATE

Your data never trains anything.

Conversations, questions, and documents connected to your server are never used to improve shared models or sold to third parties. Your data is yours.

No opt-out needed this is the default, always.
CONTROL

You hold the off switch.

Server owners can revoke Hasle's access, delete all stored knowledge sources, and wipe conversation history at any time from the dashboard no support ticket required.

Full deletion takes effect immediately.

Security documentation available on request.

Compliance material, architecture diagrams, and data flow docs reach out via Discord.

Ask us on Discord

Simple, transparent pricing.

Pay for what your city uses. No seats, no agents, no surprises.

Starter
$9.99/ mo

For servers getting their first automated support running.

7-day free trial · card required
  • 500 AI messages / month
  • 3 knowledge sourcesrules doc, allowlist, FAQ
  • 3 ticket categories
  • Dashboard & analytics
  • Community support
  • Custom agent branding
  • Priority support
Start free trial
ProMost popular
$24.99/ mo

For active cities that need full autonomy at scale.

  • 2,000 AI messages / month4× more than Starter
  • Unlimited knowledge sourcesno doc limit
  • Unlimited ticket categories
  • Dashboard & analytics
  • Custom agent brandingmessages
  • Custom prompt / personality
  • Priority support< 12h response
Get Pro
Enterprise
$49.99/ mo

For large RP networks with multiple servers and custom SLAs.

  • Unlimited AI messageshard limit disabled
  • Unlimited knowledge sources
  • Unlimited ticket categories
  • Up to 5 Discord serversmulti-city networks
  • Custom agent branding
  • API access
  • White-label ready
  • Dedicated support manager
  • Custom SLA & onboarding
Talk to us

Starter trial requires a card to prevent spam bots you won't be charged until the 7 days end.

Full feature comparison

Feature
Starter
Pro
Enterprise
AI messages / month
500
2,000
Unlimited
Knowledge sources
3
Unlimited
Unlimited
Knowledge chunks indexed
500
5,000
Unlimited
Ticket categories
3
Unlimited
Unlimited
Discord servers
1
1
Up to 5
Dashboard & analytics
Custom agent branding
Custom prompt
API access
White-label
Rate limit (req/min)
20
50
100
Priority support (< 12h)
Dedicated support manager
7-day free trial
Free to start · 7-day trial

Your staff joined to play. Not to answer tickets.

Add Hasle to your Discord in 5 minutes. Connect your server docs. Let it handle the whitelist DMs and rule questions every hour of every day.

7-day trial on Starter · cancel anytime · no spam

Grounded in your city rules
Lives inside Discord no redirects
Isolated per server, always
Staff stays in the RP

Common questions

Things FiveM server owners usually ask before adding Hasle to their city.

Find your answer

Search or filter by category.

6 / 6

Categories

Can't find your answer?

Join the Discord and ask directly. We reply fast.

Hasle monitors your support channels and answers player questions automatically using your own docs whitelist guides, city rules, FAQs, whatever you upload. A player asks, Hasle replies in seconds. Your staff never has to touch it.
No. Hasle is retrieval-first it searches your documentation before generating any reply. If it can't find solid supporting context in your docs, it won't guess. It will tell the player it couldn't find a clear answer and log the question so you can fill the gap.
Around 5 minutes. Invite Hasle to your server, connect your documentation sources (Google Doc, pasted text, URL whatever you use), pick which channels it monitors, and it's live. No training, no prompt engineering, no tech knowledge required.
Yes, full control. You choose which channels Hasle monitors. Run it in a dedicated #faq channel, allow @mentions anywhere, or keep it to support threads only. It won't respond where you don't want it to.
Completely. Each Discord server runs in its own isolated environment. Your city's rules and conversations are never shared with other servers on Hasle, and your data is never used to train shared models. Server owners can revoke access and wipe all stored data at any time from the dashboard.
Hasle won't make something up. It will tell the player it couldn't find a clear answer for that, and the question gets logged in your dashboard. That log is your signal to add the answer to your docs no staff intervention needed.